Refund policy
Refund & Returns Policy
Our Commitment
At Dopamine Drip Home Decor, your satisfaction is our priority. We stand behind every product we sell and will always make things right if something goes wrong.
30-Day Satisfaction Guarantee
If you experience any issue with your order within 30 days of delivery, we will resolve it — no hassle, no runaround.
Damaged or Defective Items
If your item arrives damaged or stops working due to a defect, we'll send you a free replacement immediately. Simply email us at hello@thedopaminedrip.com with:
- Your order number
- A photo or short video showing the issue
We'll get a replacement out to you within 1–2 business days of confirmation. No need to ship anything back.
Wrong Item Received
If we sent you the wrong item, we'll ship the correct one right away at no cost to you.
Order Never Arrived
If your tracking shows no movement for 10+ days or your package is marked delivered but never arrived, contact us and we'll investigate immediately. If the package is confirmed lost, we'll reship or issue a full refund — your choice.
Change of Mind / Unwanted Items
Because our products ship directly from our fulfillment partners, we're unable to accept returns for change-of-mind purchases. We encourage you to review your order carefully before completing checkout. If you're unsure about a product, reach out before ordering — we're happy to help.
Refunds
When a refund is approved, it will be issued to your original payment method within 5–10 business days depending on your bank or card provider.
How to Contact Us
Email: hello@thedopaminedrip.com
We respond to all inquiries within 24 hours, Monday–Friday.